This website provides information to California consumers that can be used to alleviate the problems they may be experiencing with their 2017 - 2025 Chevrolet Cruze, and/or legal remedies available to them under the California lemon law. As the "powertrain" part of the GM warranty is 5 years/100,000 miles from start of new sale warranty, owners (whether purchased new or used) have long-term lemon law protection under this warranty. Internal engine, internal transmission and driveline/axles are all covered under this "powertrain" warranty, so it is possible to have a lemon law claim on a vehicle with nearly 100,000 miles! Each new Chevrolet Cruze also comes with a 3 year/36,000 mile bumper-to-bumper warranty. Chevrolet Cruzes sold "used" from a Chevrolet dealer as a "CHEVROLET CERTIFIED PRE-OWNED" come with their own 1 year bumper-to-bumper warranty in addition to the 5 year/100,000 mile "powertrain" warranty.
These owner problems and complaints may include:
Among the problems reported by Chevrolet Cruze owners includes:
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Excessive engine oil consumption.
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Engine or Transmission oil leaks.
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Power windows and power door locks malfunctioning.
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Engine water pump leaking/failure.
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Engine overheating.
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Radiator and/or coolant expansion tank leaking/failed.
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Engine cooling system leaks.
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"CHECK ENGINE" warning light on with malfunctioning air conditioning.
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Harsh shifting of transmission, or other transmission shifting complaints/problems.
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Loss of power and/or engine dying while driving or at a stop light. Poor engine performance.
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No-start and or dead battery.
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Engine stalling. This may be in conjunction with a no-start condition following the stalling.
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Air conditioner system problems.
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Infotainment system problems/malfunctions.
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Front or rear suspension noises.
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Steering system noises and/or hard to turn wheel.
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Electrical system problems.
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SRS/Airbag warning lamp, or malfunction of passenger seat occupancy sensor.
For General Motors, and its authorized dealers, various potential and actual problem(s) with the 2017 - 2025 model-year Chevrolet Cruzes are surfacing. Many dealers are performing "software updates" to the engine and transmission systems on the 2016 - 2025 models to correct some issues, clearing "DTC's, scanning all control modules - sometimes alleviating the vehicle owner's problems - and sometimes not. Multiple engine cooling system problems have been reported.
Here is what some dealers are doing in an attempt to correct the issues with these vehicles:
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"Clearing" DTC's (Diagnostic Trouble
Codes)
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Replacement of fuel injection components.
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Updating software to the engine and/or transmission computer.
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Contacting GM Technical Support HOTLINE.
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Performing TSB's (Technical Service Bulletins) or NHTSA mandated Safety Recalls.
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You have been told by the Chevrolet dealer there is no current fix for your vehicle's condition, or that they "could not duplicate", or "operating as designed", or "NPF" (no problem found).
Yes, you can do something about this, whether the vehicle is currently fixed or not!
If you own or lease a 2017 - 2025 Chevrolet Cruze (whether the issue(s) are fixed or not), you live in California, and you have 2 or more documented warranty repair orders where you have complained about the same issue(s)/customer complaint, we encourage you to call our law firm, or use the convenient free online case evaluation form below.
1-800-225-3666
Your Chevrolet Cruze may qualify for a buyback under the California Lemon Law, or you may be entitled to substantial cash compensation in the thousands of dollars. In California, your attorney's fees are billed to the automobile manufacturer. You can call us, or use our convenient free case evaluation form below. Either way, you don?t have to put up with a vehicle that does not drive/operate correctly, or is unsafe!
Find out if you qualify for a lemon law case - FREE...
Takes 1 minute - get your answer the same day. California purchased/leased vehicles only.
(Your Chevrolet Cruze is a 2017 - 2025 model-year, and is under factory warranty, or it just recently expired.)
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